Compliant button
Embedded in your theme, ready in a couple of clicks.
Official theme block. Inherits your storefront's style. No touching code.
Compliant · Directive (EU) 2023/2673
Returning,
as easy as buying.
And compliant with the law, in force since 19 June 2026.
The Shopify app that turns the new withdrawal button obligation into a flawless returns experience.
· 3 free returns· No credit card· No code needed
In force since 19 June 2026Online withdrawal function · Dir. (EU) 2023/2673 · national transposition · GDPR
BOE · Cinco Días · Ecommerce News · CNMC
Before / After
The withdrawal button doesn't have to hurt.
The obligation is real. The process isn't.
Without returnEasier
- ✕You hunt for legal templates on Google
- ✕Your team answers returns by email, one by one
- ✕The shopper doesn't know their 14 days
- ✕You pay the refund past the deadline (fine)
- ✕You don't have a single auditable record
With returnEasier
- ✓Compliant button in your theme, without touching code
- ✓The shopper withdraws on their own, no tickets
- ✓14-day deadline counted automatically
- ✓Full refund issued in Shopify
- ✓Immutable record, ready for inspection
How it works
Three steps. Zero ambiguity.
01
Install the block
Official Shopify theme block. Pasted in, not injected. Inherits your style.
02
The shopper returns on their own
Identifies the order, picks the items, gets confirmation. No sign-up, no support desk.
03
You receive the compliant request
With the legal deadline noted, basis in law cited and the 14-day legal clock running.
Product · flagship feature
The button. Embedded. Compliant. Invisible when it should be, obvious when it's needed.
An official theme block that respects your typography, your colours and your border radius. And that cites the exact article of law when it opens.
- ✓Official Theme Editor block — injects no JS into your storefront
- ✓Text and deadline translate to ES · CA · PT · IT · FR · DE automatically
- ✓Meets the online withdrawal function of Dir. (EU) 2023/2673
Preview · Shopify Theme Editor● live
Returns policy
You have the right to withdraw from any purchase within 14 calendar days with no need to give a reason.
Withdraw from contract here14 calendar days · full refund incl. delivery
Model formDownload PDF — statutory model form
block.id=returnEasier-withdrawal · settings: theme.color · ES/CA/PT/IT/EN/FR/DE
Integration
Native on Shopify. Nothing else.
OAuth, webhooks, official theme block. No snippets to break, no proxies to maintain.
- Official Theme blockShows up in your Theme Editor. No touching Liquid.
- Refund in 1 clickIssues the refund directly via the Shopify API.
- Verified webhooksShopify signs every webhook (HMAC) and every request lands in the audit log with a chained hash.
Resolutions
Not every refund has to walk out the door.
Some of your shoppers would take an exchange or store credit if you offer it well and at the right moment. returnEasier presents them as the more convenient option — with the full refund always one tap away. You retain revenue without touching a single right.
Full refund
€120.00
The right that isn't up for negotiation
In full, to the original payment method. Standard shipping included.
14 days · non-waivable · national transposition
Instant exchange
1 size up
A return that becomes a sale again
Size, colour or product, at no cost to the shopper.
Revenue retained · the refund stays available
Credit with bonus
€132.00
Balance that comes back to your store
+10 % on the amount, valid 12 months.
Free choice · never replaces the refund
More revenue retained. Zero illegal friction. 100 % free choice.
Product
The whole flow. All the law. Nothing else.
Self-service flow
Three steps, no tricks, no support desk.
Your shopper identifies the order, picks the items and gets instant confirmation.
Retention without pressure
Turn a refund into a second purchase.
Bonus credit, free exchanges and rules that respect the full right.
Proof of compliance
Every request is recorded.
Automatic confirmation, 14-day legal clock, legal basis noted. Ready for an inspection.
Verifiable
What we can actually prove.
7
languages across portal, emails, PDF and admin
SHA-256
hash chain: any tampering with the log becomes evident
No login
the customer withdraws without signing up or logging in
Free
auditable export and DPA, included even on the free plan
The clock is ticking
14
calendar days to refund
0
lines of code to activate the button
€3-15k
average fine for non-compliance
0%
code in your storefront
Indicative estimate, not a legal opinion: the Directive allows fines of up to 4% of annual turnover.
Free tool · 30 seconds
Is your store compliant?
Paste the URL. We'll tell you what's missing and what it could cost.
Scan now →SAMPLE · RESULT
47/100
High risk
3 of 6 items non-compliant
✓ 14-day deadline visible
✕ No model form
⚠ Refund past deadline
Ship the button. Sleep well.
Free Shopify install. 14 days to see the app at work.