returnEasier
Compliant · Directive (EU) 2023/2673

Returning,
as easy as buying.

And compliant with law from June 2026.

The Shopify app that turns the new withdrawal button obligation into a flawless returns experience.

· 3 free returns· No credit card· Live in 8 minutes
Request receivedcompliant
Your refund
is on its way.
Amount€120,00Legal deadline14 calendar daysLegal basisNational transposition
June 2026 · enforcedOnline withdrawal function · Dir. (EU) 2023/2673 · national transposition · GDPR
BOE · Cinco Días · Ecommerce News · CNMC
Before / After

The withdrawal button doesn't have to hurt.

The obligation is real. The process isn't.

Without returnEasier
  • You hunt for legal templates on Google
  • Your team answers returns by email, one by one
  • The shopper doesn't know their 14 days
  • You pay the refund past the deadline (fine)
  • You don't have a single signable record
With returnEasier
  • Compliant button in your theme in 5 minutes
  • The shopper withdraws on their own, no tickets
  • 14-day deadline counted automatically
  • Full refund issued in Shopify
  • Immutable record, ready for inspection
How it works

Three steps. Zero ambiguity.

01

Install the block

Official Shopify theme block. Pasted in, not injected. Inherits your style.

02

The shopper returns on their own

Identifies the order, picks the items, gets confirmation. No sign-up, no support desk.

03

You receive the compliant request

With the legal deadline noted, basis in law cited and a 14-day SLA running.

Product · flagship feature

The button. Embedded. Compliant. Invisible when it should be, obvious when it's needed.

An official theme block that respects your typography, your colours and your border radius. And that cites the exact article of law when it opens.

  • Official Theme Editor block — injects no JS into your storefront
  • Text and deadline translate to ES · CA · PT · IT · FR · DE automatically
  • Meets the online withdrawal function of Dir. (EU) 2023/2673
See how it looks in your theme
Preview · Shopify Theme Editorlive
Returns policy

You have the right to withdraw from any purchase within 14 calendar days with no need to give a reason.

Withdraw from contract here14 calendar days · full refund incl. delivery
Model formDownload PDF — statutory model form
block.id=returnEasier-withdrawal · settings: theme.color · ES/CA/PT/IT/EN/FR/DE
Integration

Native on Shopify. Nothing else.

OAuth, webhooks, official theme block. No snippets to break, no proxies to maintain.

  • Official Theme block
    Shows up in your Theme Editor. No touching Liquid.
  • Refund in 1 click
    Issues the refund directly via the Shopify API.
  • Signed webhooks
    Every request is signed with your store hash.
mitienda.myshopify.com / admin / apps / returnEasier
Requests3 new · 12 open
#1024
M. Sánchez
Olympic Sneakers
New12 days
#1023
A. Pereira
Linen Tee XL
Processing9 days
#1022
L. Costa
Tote Bag
Compliant3 days
Resolutions

Not every refund has to walk out the door.

Some of your shoppers would take an exchange or store credit if you offer it well and at the right moment. returnEasier presents them as the more convenient option — with the full refund always one tap away. You retain revenue without touching a single right.

Full refund
€120.00
The right that isn't up for negotiation
In full, to the original payment method. Standard shipping included.
14 days · non-waivable · national transposition
Instant exchange
1 size up
A return that becomes a sale again
Size, colour or product, at no cost to the shopper.
Revenue retained · the refund stays available
Credit with bonus
€132.00
Balance that comes back to your store
+10 % on the amount, valid 12 months.
Free choice · never replaces the refund

More revenue retained. Zero illegal friction. 100 % free choice.

Product

The whole flow. All the law. Nothing else.

Compliant button
Embedded in your theme, live in 5 minutes.

Official theme block. Inherits your storefront's style. No touching code.

Self-service flow
Three steps, no tricks, no support desk.

Your shopper identifies the order, picks the items and gets instant confirmation.

Retention without pressure
Turn a refund into a second purchase.

Bonus credit, free exchanges and rules that respect the full right.

Proof of compliance
Every request is recorded.

Automatic confirmation, 14-day SLA, legal basis noted. Ready for an inspection.

Results

The numbers from the first 200 merchants.

−38%
support tickets about returns
+11%
shoppers who buy again after a return
0
penalties received (of 1,247 audited requests)
8 min
average time to go live
The clock is ticking
14
calendar days to refund
8 min
to get the button in your theme
€3-15k
average fine for non-compliance
0%
code in your storefront
Free tool · 30 seconds

Is your store compliant?

Paste the URL. We'll tell you what's missing and what it could cost.

Scan now
SAMPLE · RESULT
47/100
High risk
3 of 6 items non-compliant
14-day deadline visible
No model form
Refund past deadline

Ship the button. Sleep well.

Free Shopify install. 14 days to see the app at work.

Install on ShopifyTalk to sales