Regulatory news for your Shopify.
How to comply, what to avoid, and what changes each month. No fluff, with articles cited.
EU model withdrawal form: 2026 guide and template
The official EU model withdrawal form (Annex I(B) of Directive 2011/83), field by field, what data you can and cannot ask for, and how it differs from the button mandatory since 2026.
Directive 2023/2673 fines: what your store risks
Directive 2023/2673 fines and the withdrawal button: the penalty framework by country (Spain, France, Germany, Italy, Portugal), the 4% cap and the sanction almost nobody mentions.
Withdrawal button text: which label is valid
What withdrawal button text EU law allows, the valid label in each language, and why «Start a return» or «Manage order» get you into trouble.
Right of withdrawal exceptions: which products are exempt
The 13 EU right of withdrawal exceptions, with examples by sector: personalised goods, sealed hygiene items, perishables, digital content and more. Plus what is NOT a valid exception.
The 14-day withdrawal period: when it starts
When the 14-day withdrawal period starts and how to count it by product type: goods, services, digital content, multiple-item orders and split deliveries.
Article 11a explained: what it requires of ecommerce
What Article 11a of Directive 2011/83/EU says, what it forces your online store to do, and what gets confused with what: function, form, return and deadlines.
Withdrawal button on Shopify: how to comply with EU law in 2026
Step-by-step guide to add the withdrawal button to your Shopify store and comply with Directive (EU) 2023/2673, mandatory from 19 June 2026. What Shopify does and what's on you.
EU Directive 2023/2673 and the withdrawal button: a Shopify guide
What Directive (EU) 2023/2673 is, what the Article 11a withdrawal button requires, and how to comply in your Shopify store — mandatory since 19 June 2026.
Withdrawal button, dark patterns and the Digital Fairness Act: the three legal timelines every EU online shop must tell apart in 2026
The withdrawal button is mandatory from 19 June 2026, dark patterns are already illegal today, and the Digital Fairness Act won't apply until around 2028. Here are the three clocks so you don't confuse them.