returnEasier
Pricing

Compliant from today. From US$14.99 a month.

Flat price, no per-request cost. Pick a plan by your monthly return volume and change it whenever you like.

Annual price−20% on all annual plans, always. Not a promotion that expires: it is the annual price.
Compliance
Get compliant now
14.99US$/mo
25 returns / month
Get compliant
No trial · cancel anytime
  • ✓Compliant withdrawal button
  • ✓Validated legal templates + auditable PDF
  • ✓Acknowledgement of receipt with timestamp
MOST POPULAR
Pro
Compliance and returns, complete
24.99US$/mo
100 returns / month
Try 14 days
14 days free · no commitment
  • ✓Everything in Compliance
  • ✓Exchanges and store credit
  • ✓Resolution rules
Scale
Volume and operations
79.99US$/mo
400 returns / month
Try 14 days
14 days free · no commitment
  • ✓Everything in Pro
  • ✓Shipping labels (your Sendcloud account)
  • ✓Automatic multi-language portal (ES·CA·PT·IT·EN·FR·DE)
  • ✓Returns analytics
Enterprise
Multi-brand and multi-store
Custom
Unlimited returns
Contact us
Tell us about your case · no commitment
  • ✓Everything in Scale
  • ✓Multi-store (Shopify Plus)
  • ✓ERP integrations
  • ✓Dedicated onboarding

US$Prices are billed in US$ —Shopify doesn't yet support native euro pricing— but they convert to euros automatically on your Shopify invoice.

Free
Just want to try it?
Try the full legal flow with 3 returns, auditable export and DPA included. No card, free.
Start free
Data on EU serversGDPR by designCompliant with Directive 2023/2673

Prices exclude VAT. Shopify applies the VAT of your store's country on its monthly invoice, unless you have an intra-EU VAT number validated in VIES (reverse charge applies). Shopify International Limited is the official merchant of record for the app and issues the invoices.

Comparison table

What each plan includes

FeatureComplianceProScaleEnterprise
Compliant withdrawal button✓✓✓✓
Returns / month25100400Unlimited
Returns portalBasicFullFullFull
Automatic acknowledgement of receipt✓✓✓✓
Auditable export and downloadable DPA✓✓✓✓
Exchanges and store credit—✓✓✓
Resolution rules—✓✓✓
Shipping labels (with your Sendcloud account)——✓✓
Portal languages1 of choice1 of choice7 languages7 languages
Returns analytics——✓✓
Multi-store (Shopify Plus)———✓
ERP integrations———✓
Support response SLA24 business hours24 business hours24 business hoursCustom

Prices exclude VAT · Cancel anytime

FAQ

What you ask us most.

No, you see them excluding VAT. Shopify applies your country's VAT on its monthly invoice. If you have an intra-EU VAT number validated in VIES, the reverse charge applies and no VAT is charged.

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