For your shoppersShopper
How do I withdraw from my purchase or request a return?
Click the «Withdraw from contract here» button in the store, enter your email and order number, confirm from the link sent to your email, and you'll receive an acknowledgement with the date and time of your request.
For your shoppersShopper
When will I get my refund?
The store has 14 calendar days to refund you from when it receives your withdrawal, and it may wait to receive the products before paying. The refund is in full and to the same payment method you used.